Team Member Love Program

The Team Member Love (TML) Program provides eligible Team Members financial support when they experience sudden emergency-related, catastrophic life events, like natural disasters, a medical life-altering event, or loss in the immediate family.  Support is provided when other sources of assistance are not available.

Grants from the Team Member Love program do not replace personal income, any form of insurance, local or federal assistance programs, disaster relief support or other types of aid. 

For more information, visit https://www.popeyesfoundation.org/programs/team-member-love. 

*IMPORTANT INFO: PLEASE READ*

ELIGIBLITY:

Employees seeking financial support must meet the following pre-requisites:

• Must be an employee of Popeyes or Popeyes Franchisee in the U.S., excluding the officer and director level, and been a Popeyes employee for at least 180 days or (6) months from the date of submitting a Team Member Love request.
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• Sudden, emergency-related, catastrophic, life-altering event or diagnosis that occurred outside the Employee’s control and must have occurred within 30 days from the date of the Team Member Love application. Proper documentation will be required.

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• Requests must be directly related to the employee, employee’s spouse, child, stepchild, or minor by whom the employee is a legal guardian.  Other family members who reside in the same household family, e.g., employee’s parent, grandparent, adult siblings, or other extended family members, are not eligible.  
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• Unless employee is deceased, Employee can submit application, including appropriate documentation to prove hardship situation as well as provide a Sponsor for the employee’s Team Member Love request.*

•‍ Prior to submitting a Team Member Love application, the employee must identify and contact an Above Restaurant Leader as a Sponsor for the employee's application. For example, the Franchisee, Human Resources Director, Director of Operations, Area Coach. A Restaurant General Manager does not qualify as a Sponsor.  The Sponsor must have an understanding of the employee's situation for verification and will not have visibility to Employee’s confidential information. The Sponsor may be asked to 1) verify hire date, 2) employee is in good standing, 3) average monthly hours worked, 4) employee benefits, and 5) gross monthly income. During the application process, the employee will be asked to provide the name, email and phone for the identified Sponsor. It is imperative that the employee provides the correct information and works with their Sponsor to ensure a smooth review process.

HOW THE PROCESS WORKS:

Employee must complete the online TML application in its entirety, including information about the eligible situation, documentation to support and Sponsor information.  

***IMPORTANT: Employee must submit documents; bills tied to the financial request. If you employee does not have those documents, they need to save their application and come back to complete. Applications submitted are required to have documents tied to the request.

• Upon receipt, the Popeyes Foundation will: 1) review the received application, 2) reach out to the supporting Sponsor for to confirm employment and good standing, and 3) call the employee for their standard TML “intake call.”  
• Upon completion of the above, the Popeyes Foundation will share the request with the TML Committee. 
• The Employee will receive an update via email on the Committee’s decision.

          *Timeframe may flex due to employee’s responsiveness. 

• TML financial assistance comes in the form of a grant to approved employees. Employees are not required to reimburse the Popeyes Foundation. 
• Each TML grant is provided via check and is mailed to approved employee at the designated address provided in their application or their Popeyes restaurant.
• In the majority of cases, TML grants are written directly to the service provider, e.g., funeral home, medical provider. There are exceptions that are within the Committee’s discretion that grants can be made payable to the approved Employee.

TECHNICAL INSTRUCTIONS/SUPPORT:

1. Before beginning the TML application, create a free Submittable account by clicking the account creation button below or by signing into an existing Submittable account by clicking the sign in button below. Remember to save your log in information so you can monitor the status.
2. You can "save a draft" of your work if you need to finish at a later date.
3. If you need to make changes to your TML application, "withdraw" your submission and resubmit.
4. The Submittable platform works best on Google Chrome, Firefox, and Safari. Internet Explorer is not supported. Please make sure you are using a supported browser, and that the files are valid file types. You can find the acceptable file types under the "Choose File" button within the application.
5. Be sure to safelist notification emails from Submittable and check the email you used related to the TML application regularly.

• Visit the Submitter Resource Center for helpful tips or reach out to Submittable's Customer Support team with technical questions. Access the support form HERE.

The Popeyes Foundation looks forward to reviewing your application. Thank you for being a part of the Popeyes team.